Billing & Balances

Billing & Balances

Manage Billing Addresses

Manage Shipping Addresses

Saved shipping addresses are pre-stored delivery locations available for selection during checkout, referring to the physical premises where you wish to receive your goods.

Billing Addresses

A billing address refers to the destination where all invoices will be dispatched.

Could you explain the difference between a default address and a public address?

Your default address loads automatically every time you place an order. For efficiency, set your most frequently used location as the default to avoid switching addresses repeatedly at checkout. When you mark an address as public, all other users linked to your company account can select it during ordering. These users are permitted to edit the address details, yet they do not have permission to delete it entirely.

Manage Your Saved Addresses

You may view and manage all your saved shipping and billing addresses via the My Account page.

Remove Saved Shipping & Billing Addresses

Only the creator of a shipping or billing address has permission to delete it.

Add & Modify Delivery Address Information

Upon entering the shipping or billing address page, you may add new addresses or modify existing ones.

  • Click New Address to create a new address entry.
    • To modify a saved address, click its alias or nickname.
  • Input Location Alias
  • Check the option “Use as my default address” to set this location as your primary address.
  • Tick the “Make this address available” checkbox to grant other account users access to this address.
  • Complete or update all relevant address details.
    • Fields marked with a red asterisk are mandatory.
  • Click Save Changes to confirm your updates.